Questions about your free downloads? Find answers here!
Thanks for understanding that I’m unable to provide personalized answers to questions for free downloads. So to help you out, I’ve answered the most common ones here!
(Psst! If you want help with freelancing in fashion, the best (and only) way to get that is by enrolling in Freelance Accelerator: from Surviving to Thriving (FAST).)
Q: What software do I need?
A: Many of our free downloads are for use in Adobe Illustrator. Tech pack files can be opened in Microsoft Excel, Google Sheets, or other spreadsheet software.
The Google Sheet files we share are read only. You will need to make a copy of this (File > Make a Copy). Please do not “request edit access” as it will not be granted (you’d be editing our master template).
Q: How do I unzip the file?
A: On most computers, you can right click on the zip file and select “Extract” or “Extract All.” Most computers will allow you to choose where the extracted files will be saved. If this doesn’t work, just Google “how to unzip a file” and the type of computer and operating system you’re using.
Q: The file won’t open. What can I do?
A: Ensure you have downloaded the file directly to your computer, not to a smart device or dropbox. Also double check that the computer you’re using isn’t blocking downloads and has the necessary program (like Adobe Illustrator or Microsoft Excel) installed. If you’re still having trouble, shoot us an email at learn (at) sewheidi (dot) com and we’ll send you a link to download the resource again. Most of the time, that fixes the problem!
Q: How can I get Heidi to review my portfolio, resume, or collection?
A: While we love seeing the work you’re creating using the free resources and courses, unfortunately I’m not able to give individualized feedback on portfolios or other work. If you’ve already used the free Ultimate Guide to Creating your Fashion Portfolio, we suggest reaching out to another contact in the industry, such as a former coworker, fashion school friend, or someone else you respect in your network. And don’t forget to pay it forward and help out others in the industry, too
Q: What if I don’t see my question here?
A: If you have general questions not shown here, send us an email at learn (at) sewheidi (dot) com. Please note we are not able to reply to every email or give advice on your personal situation.
